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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Nichols

Michael Nichols

September 28, 2026

5  out of  5
rating by Michael Nichols
"I have been a customer of Mark‘s and his staff at State Farm for many years. They have been essential in assisting me with all of my automotive and home insurance needs. Very quick to respond and I’ve always appreciated their courteousness and helpfulness on the few occasions where I’ve needed their assistance in navigating claims. In addition, Mark in particular has been instrumental as an agent in providing me with cost saving measures, by making me aware of State Farm savings programs I would not otherwise be aware of. I always feel I’m in good hands with Mark and the State Farm team…"
We responded:
"Thank you for the review Michael. I appreciate your sentiments and the opportunity to help with your home and auto insurance."
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Denise Tougas

September 23, 2026

5  out of  5
rating by Denise Tougas
"Great agent/agency to deal with. Always a quick response to any questions. Have dealt with Mark for many years. I am a very satisfied customer."
We responded:
"Thanks for trusting us with your home and auto insurance Denise! We apprecaite you."
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Jeanne Gettinger

September 17, 2026

5  out of  5
rating by Jeanne Gettinger
"Great communication. And incredibly prompt. Nice to talk to a person."
We responded:
"Thank you so much for the feedback Jeanne! Kathy knows how to explain coverage in regular language so you can decide what is right for yourself. We appreciate the opportunity to help with your auto insurance."
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Felix Rizvanov

September 17, 2026

5  out of  5
rating by Felix Rizvanov
"We can say ONLY good things about Mark, Katie, and the entire team at this State Farm office in Essex. We placed auto and condo policies with State Farm 2 years ago. The branch offices were only a couple of miles down the road, and we got tired of all the hassle and the steady increase in our insurance premium with another big national insurance company. One day, out of curiosity, we stopped by and spoke with Katy, and the rest is history: the transition was seamless, stress-free, and saved me a lot of hassle. And especially a LOT of money! We received attentive, personal, professional advice, support, and excellent service. My wife and our adult son have been very happy since then. Katy, Marc, and the team immediately helped us bundle our policies, took the time to work with us on the phone and, occasionally, in person, truly understand my needs, and pointed out ways to add additional service within the same parameters, while in one case even lowering the premium. Whenever we have a question or issue, Kathy, Mark, and the team respond quickly, transparently, and professionally. They truly treat us like neighbors, not just clients.  number. If you are looking for honest, reliable, and hardworking insurance services, we wholeheartedly and highly recommend Kathy, Mark, and the team at State Farm!

Olga, Felix, and Alex Rizvanov"
We responded:
"Thanks so much for the kind words Felix. We appreciate the opportunity to help with your home and auto business. And we are glad to have you as part of our insurance family."
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Richard Pollock

September 3, 2026

5  out of  5
rating by Richard Pollock
"Mark helped us with our auto and home insurance after we moved to Vermont from Ohio. He has helped us with 2 claims and the service is second to none."
We responded:
"Thanks for the opportunity to help with your home and auto insurance Richard! And I'm glad I could help when you needed it.
"
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Michelle Prouty

August 19, 2026

5  out of  5
rating by Michelle Prouty
"I needed to add another vehicle on my policy. Sadly I wasn’t able to do it over the phone or stop by. Mark was very gracious and we did it via email. He gave me the quotes, explained everything in detail and also made some suggestions. I was exceedingly happy. Everything went smoothly."
We responded:
"And thank you for your gracious review Michelle! I am happy to help keep you properly covered for home, auto, and scooter insurance."
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Catherine Zaldatte

August 17, 2026

5  out of  5
rating by Catherine Zaldatte
"Mark Erickson has always been so helpful whenever I needed help, I highly recommend his services at State Farm Insurance."
We responded:
"Thanks so much for the 5 stars Catherine. I appreciate your business and the chance to help with your home and auto insurance needs."
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Alliance Resource Center

August 17, 2026

5  out of  5
rating by Alliance Resource Center
"Mark Erickson is a friendly guy and has always been helpful whenever I need help."
We responded:
"I'm glad to be able to support you and assist with your insurance needs!
"
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Dongyang Zhang

August 17, 2026

5  out of  5
rating by Dongyang Zhang
"Supre nice and patient, solved all the question that I have. Highly recommend"
We responded:
"Thanks for the opportunity to help with your auto insurance Dongyang. I'm glad to have you join our insurance customer family!"
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Gail Wind

August 13, 2026

5  out of  5
rating by Gail Wind
"This insurance company, and especially Mark Erickson, goes above and beyond to help us maintain our necessary insurance needs for our Non-profit. I can't thank them enough."
We responded:
"Thank you Gail. We appreciate the opportunity to help with your small business non-profit insurance needs!"
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Todd R Smith

July 24, 2026

5  out of  5
rating by Todd R Smith
"Mark, Kathy, and Ardell have been great! They are easy to reach and very helpful! We've been very happy with our experience with Mark Erickson State Farm since we started with them in 2021. Thanks so much!"
We responded:
"Your kind words are very much appreciated Todd. Thanks for placing your trust in us to handle your insurance needs."
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Lynn Knight

July 22, 2026

5  out of  5
rating by Lynn Knight
"We have been with State Farm for over 30 years and they never disappoint us. Mark Erickson and his team is always very responsive and easy to work with."
We responded:
"You are kind Lynn. Thanks for your long term loyalty!"
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Mike O'Rourke

July 22, 2026

5  out of  5
rating by Mike O'Rourke
"Mark was very professional and provided me with a comprehensive condo insurance plan."
We responded:
"I'm glad you have a toehold in Vermont now Mike! Thanks for your business."
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Ben McElvany

July 17, 2026

5  out of  5
rating by Ben McElvany
"Always answers all questions, generates new policies in a very timely manner...usually hours! As good customer service as you can ask for!"
We responded:
"Thanks for your 5 star review Ben. We appreciate all of your insurance business."
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Geordie Braceras

July 16, 2026

5  out of  5
rating by Geordie Braceras
"Mark was very professional and helpful as we navigated the options for Medicare supplemental insurance. Highly recommend his office!"
We responded:
"I'm glad to welcome you to our insurance family Geordie. Thanks for trusting me with your insurance needs."
Profile photo of Sherry Daniels

Sherry Daniels

July 16, 2026

5  out of  5
rating by Sherry Daniels
"Mark Erickson was very helpful and responsive to helping us open an account with State Farm in Vermont. Pricing was good and he was quickly provided us with home-owner, auto insurance and umbrella policy information. All communication has been timely and helpful."
We responded:
"I appreciate the kind words Sherry! Thanks for trusting me with your home, auto, and umbrella insurance needs."
Profile photo of Deborah Provost

Deborah Provost

July 14, 2026

5  out of  5
rating by Deborah Provost
"Mark and his team are just outstanding! The service is always professional and friendly! We have been with State Farm for almost 50 years. They have always been great to work with but this team especially stands out for us!"
We responded:
"Thanks for the kind words Deborah! We are glad to have you in our State Farm family."
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Arthur Harrington

July 9, 2026

5  out of  5
rating by Arthur Harrington
"We have been customers of State Farm for a very long time and Mark has always taken great care of us."
We responded:
"Thanks for being a long-term insurance customer Arthur. We are grateful for your business."
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Dan Bitodi

July 1, 2026

5  out of  5
rating by Dan Bitodi
"Here is the updated review, seamlessly integrating the bundling of your home and auto policies. It keeps that incredibly positive, neighborly tone while highlighting exactly how easy they made the whole process.

---

**5/5 Stars – Absolutely Exceptional Service!**

I cannot say enough good things about Mark, Katie, and the entire team at this State Farm office in Essex. Finding insurance agents who genuinely care about their clients can be tough, but they consistently go above and beyond.

They recently helped me bundle my home and car insurance, and the entire process was completely seamless. They took the time to understand what I needed truly, walked me through the details without any confusing jargon, and made the transition entirely stress-free. Additionally, they saved me a significant amount of hassle in the process.

Whenever I have a question, they are incredibly quick to respond, transparent, and professional. It is rare to find this level of dedicated, personalized customer service these days—they truly make you feel like a neighbor, not just a policy number. If you are looking for a reliable, honest, and hardworking insurance team in the local area, look no further than Mark and Katie. Highly, highly recommended!"
We responded:
"You are very kind Dan. We appreciate you! Thanks for trusting us with your home and auto insurance needs."
Profile photo of Del Ross

Del Ross

June 17, 2026

5  out of  5
rating by Del Ross
"Kathy and team at Mark Erickson (State Farm) are by far the very best ins agent I have ever worked with. They are extremely responsive, helpful and there whenever you need anything / or just have a simple (or complex) question. Kathy always makes any tasks easy / stressless - but most of all she is always VERY personable and caring. I highly recommend this team!!!"
We responded:
"We are glad to have you in our State Farm family Del. Thanks for trusting us with your insurance needs."
Profile photo of Kathleen Porter

Kathleen Porter

June 13, 2026

5  out of  5
rating by Kathleen Porter
"We've been customers with this State Farm office for over a decade now and with good reason! They are personable, friendly and reliable! We had a situation where we needed to insure a new item fast so we could use it the next day and Kathy worked fast to get it all set up the evening before. Thank you!!!"
We responded:
"Kathy is awesome and she really cares about getting great customers like you insured properly and efficiently. "
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Jeremy Everitt

June 4, 2026

5  out of  5
rating by Jeremy Everitt
"Mark and his team provide top-notch service! Every time I have a question, they are incredibly kind, helpful, and lightning-fast with their responses. What I appreciate most is their pro-active approach—they don't just wait for you to call, they actively look for and suggest ways to save money with discounts. Highly recommend this team if you want an insurance agency that truly looks out for you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Julie Frame

Julie Frame

June 2, 2026

5  out of  5
rating by Julie Frame
"I transferred my policies to Mark Erickson within the last year as he had come highly recommended and I was looking for more personal service, an agent who remembered who I was.

I have not been disappointed. Mark has been very attentive and thoughtful to all of my questions and inquiries. I have received excellent, professional attention; I am very happy Mark is working with me now. I highly recommend him as an agent."
We responded:
"Thank you Julie! I'm glad to have you as a customer. My team and I derive great satisfaction from taking care of people like you in our community."
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Kathleen Cote

May 29, 2026

5  out of  5
rating by Kathleen Cote
"I have not had a reason to personally meet Mark, but I’ve had good coverage with State Farm for many years."
We responded:
"Thanks for the 5 star review Kathleen! I appreciate the chance to help with your auto, condo, and umbrella insurance needs."
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audrey von Lepel

May 23, 2026

5  out of  5
rating by audrey von Lepel
"Mark was very helpful and patient getting through the process of applying for a Medicare Supplement. I started out with a different agency that made the process more confusing . I switched to StateFarm and I am glad I did."
We responded:
"Thank you for your Medicare Supplement business Audrey! My team and I love the personal connection afforded by being a local insurance agency in the community. "